1. Cancellation Policy
- Cancellations made 24 hours before pickup: Full refund.
- Cancellations made less than 24 hours before pickup: No refund.
2. No-Show Policy
If the passenger does not appear at the scheduled pickup location without prior notice, the booking will be considered a no-show and is non-refundable.
3. Refund Processing
Refunds will be processed within 7–10 business days via the original payment method.
4. Tour Services
For private tours, cancellation terms may vary depending on the type and duration of the tour.